The new NYC Schools Account (NYCSA) Portal will allow you to:

• See your students grades, test scores and more in My Student
• Take classes in Parent University
• Report bullying
• Access forms for your child
• Reset your child's DOE account password
• Access SupportHub

Track your Student’s Academic Progress

Did you know that you can track your child’s education on any computer, phone, or tablet? In MyStudent, you can track your student’s academic progress. View their grades, schedule, test scores, transportation, attendance, and more! If your student has an Individualized Education Program (IEP), you can view their student’s recommended services. You must be linked to a student in order to view this information. See the Adding Students section to learn how to link your student to your account. 

Forms

NYCSA now allows you to submit digital versions of paper forms directly. Using technology powered by Docusign, you can fill out and sign a digital form that will be made immediately available to your school. You will no longer need to submit paper versions of these forms to your school. NYCSA currently hosts the following forms:

• Media Consent For NYC Department of Education Use
• Request to Identify Parents on Active Duty in the Armed Forces
• Special Education Recovery Services Form (for students with IEPs only)

Contact Information

If you are a parent who lives with your child, or if you are a custodial guardian, you can update your own home, cell, and work phone numbers and email address of yourself or other additional adults on your child’s record in your NYC Schools Account, using the Emergency Contact page. You also have the option to update your preferred written or spoken language. 

You can also update your child’s health information to share with your child’s school. This includes your child’s physician name and phone number, any known diagnoses, allergies, limitations that may limit physical activity, and health insurance status. 

You can also add additional emergency contacts to your student’s record within NYCSA. You can provide information for a grandparent, sibling, a relative like an aunt or uncle, and non-relative such as a tutor to be added in case of emergencies. You can also select if they are authorized to pick up your child from school.

The cell phone number you provide will be used by the DOE to contact you directly in the event of an emergency. We recommend reaching out to your child’s school to confirm that their records reflect your updated contact information and preferences. 

When you sign in to your NYCSA account, you will see a pop-up message reminding you to update your emergency contact information. You may click Update Now to go directly to the Emergency Contact page. Once completed, select “Verified” at the top of the page. 

If you need to update your home address, update siblings on your child’s record, or update order of protection information, you must contact your school directly to make the change(s), as this feature is not yet available.